Frequently Asked Questions
By default, this page displays every frequently asked question
that's been recorded on the helpdesk system, with the associated
answer.
You can filter the frequently asked questions by choosing a
category from the drop-down list, and by typing in a word or
part of a word into the "Word search" text box and then
clicking filter.
If you know the unique number of a frequently asked question,
you can type it in directly to the "FAQ number" text box, and
then click filter. If you put a number in this box, the
system will ignore the other filter options.